

Palmer puts a lot of work on your home’s exterior. Pollen coats every surface by May, shaded north-facing walls hold moisture long after everything else dries out, and tree canopy keeps roofs damp and feeds algae faster than most homeowners realize. By the time gutters freeze in January, whatever the oaks and maples dropped in November is still in there.
We are C&M Services, Inc. The Soft Wash Pros, and our whole approach is built around one idea: high pressure causes more damage than it solves on most exterior surfaces. We use soft washing as our primary method, applying the right cleaning solution at the right dilution with high water flow and controlled low pressure, rather than blasting surfaces with thousands of PSI. Pricing is available upon request, and every quote starts with an in-person visit because no two properties here clean the same way.
Our trucks carry everything needed to handle exterior cleaning on any property we visit. Every job gets assessed on its own: the surface material, the type of buildup, the time since the last cleaning, and what the surrounding conditions require.
Palmer’s mix of ranches, colonials, multi-level homes, mobile homes, and older wood-framed properties means we work across a wide range of surfaces and conditions. Vinyl is the most common siding we clean here, but we are experienced with metal, wood, brick, stucco-type finishes, and specialty coated materials that other companies damage when they show up with the wrong approach. Every property gets evaluated individually before we touch anything.
We plan every commercial job around traffic flow, occupancy schedules, and site logistics, coordinating with property managers, pulling permits when required, setting up safety cones and tape, and managing drainage and runoff. When traffic is heavy, we work weekends or early-morning windows to avoid disrupting operations.

We are primarily a soft wash company. Our equipment can reach three to five thousand PSI, but we detune it for home-safe cleaning. On house siding, we typically work around 200 to 300 PSI, relying on the right solution strength, the correct dilution ratio, and proper dwell time rather than pressure. That approach protects vinyl with oxidation, stucco-type coatings, delicate trim, brick with exposed mortar joints, and any specialty material where too much pressure leaves damage that cannot be fixed.

We never quote sight unseen. We visit every property because two houses that look identical on a screen can have completely different needs in person. We can typically get to your property within 48 hours of your call and turn the estimate around within 24 hours after the visit, sent by email with our certificate of insurance and W-9 included.

We photograph the property during the walkthrough, mark photos with bright yellow arrows and written descriptions, and send a complete report showing what we found and what we recommend. If we notice a dirty sidewalk, full gutters, or solar panels that need attention while quoting a house wash, we price those separately in the same proposal so nothing is left out.

Before any job starts, we cover plants, shrubbery, bare wood, doors, cameras, and doorbells with breathable Tyvek material and rinse with 100% water throughout. We hear from homeowners every season whose previous company left landscaping dead or exterior features damaged. Tyvek covering is a real step in our process, and it is one most companies in this area skip.

Every technician completes classroom and on-the-job training for well over 60 days before working independently. We run a service checklist on every job so the technician reviews their own work before the customer walkthrough, and our policy is simple: we do not use methods that put the crew at unnecessary risk, and we do not schedule stress for anybody.

We run industrial exterior cleaning machines on all three trucks. Our equipment pushes five to eight gallons per minute, and every truck arrives with a 325-gallon buffer tank so the machines are never starved for flow. We connect to your outdoor spigot for refill but the buffer handles demand without overworking your plumbing or well.

At the site visit, we walk the property, show you what we found, explain what we recommend and why, and let you decide. Our ideal customer sees the value before they ask about the price, and our Google reviews reflect that. Customers comment on how thorough the proposals are more than almost anything else.

We are fully insured on every job, and every customer receives our certificate of insurance and W-9 before work begins. Our industry in this area does not require a license. Reach us by text, phone, or email; most communication happens by text, but we follow your preference.
Every proposal includes the written estimate, a copy of our certificate of insurance, and our W-9, delivered within 24 hours of the property visit. You have everything you need to make a confident decision before any work gets scheduled.
Before the crew starts, they walk the property and photograph any pre-existing damage with timestamped, annotated field photos. If a question comes up later about whether a crack or worn area was there before we arrived, that photo record settles it, protecting you and us equally.
Every service has a dedicated checklist the technician works through before calling the job complete. Machines go off, but no one starts packing until that checklist is finished, and that standard holds on every visit regardless of job size.
After the self-inspection, we walk the customer through the finished work when they’re home, and any area they want re-cleaned is addressed on the spot when it’s safe to do so. For roof cleaning, if organisms in a treated area didn’t turn after the original application and Brian determines a retreat is warranted, we come back and re-treat that section at no charge.
Call, text, or submit a form, whichever works. We can typically schedule your property visit within 48 hours and stay in touch in whatever way works best for you.
We visit every property before quoting it, assessing surface material, buildup type, existing damage, vegetation, and safety concerns, then document everything with timestamped photos, arrows, and notes.
We walk through the work order on arrival, ask you to move vehicles so we can set up without interruption, cover plants, shrubbery, bare wood, doors, cameras, and doorbells with breathable Tyvek, and do a preliminary walk to document any pre-existing damage.
Every truck arrives with a full 325-gallon buffer tank and connects to your outdoor spigot for refill, keeping our machines running at five to eight gallons per minute without overworking your plumbing or well.
House siding gets soft washing at around 200 to 300 PSI. Concrete and pavers typically run 600 to 800 PSI and may get a pretreatment, a dwell period, and a pass with our surface cleaning machines or a wand. Roofs get no pressure at all: solution only, applied from the ladder at the gutter line, left to work without rinsing.
The technician runs our service checklist and reviews the work before calling you over. We walk the property together, and if you want anything re-checked, we do it while equipment is still out.
Once you sign off, the crew does a final walk, removes all Tyvek, and collects payment by tablet. We ask for a Google review and follow up by text, email, or phone in the days after the job. If you will not be home, make sure your water is on, windows and doors are closed, and payment is arranged, and we will handle the rest.
Palmer is a place where people take care of their properties, and they notice the difference between a company that blasts things down and moves on versus one that actually understands what it is cleaning. Our long-term goal is to be the exterior cleaning company that homeowners with well-kept properties trust and call back without thinking twice. The conditions here, the pollen, the tree canopy, the oaks dropping debris into gutters in November, the moisture that keeps north-facing walls darker than the rest, are the same conditions we think about on every job. We are not the cheapest option in the area, and we are not trying to be. We are building a reputation, job by job, in a community that notices when the work is done right.
If your home’s exterior is overdue, or if you have had a bad experience and want it done correctly this time, call us. Every job starts with a free in-person estimate, typically scheduled within 48 hours, with a full photo report and proposal delivered within 24 hours after the visit. We are fully insured, we protect your landscaping before we start, and we walk you through the results before we leave. Pricing is customized for every property because every property is different, and you do not always need to be home for the work itself as long as the water is on and the windows are closed. Call us at 413-216-4588 or request your free quote online to get started.